FREQUENTLY ASKED QUESTIONS (FAQ)

Ask Us Anything!

What's the turn aournd for my order?

The turn around is anywhere from 2 to 3 weeks.



Can I use a personal picture to put on mug?

Yes. I ask to email me four pictures to choose from.



Is my Travel Mug Microwave & Dishwasher Safe?

Only Submiation mugs are dishwasher safe, customized travel mugs are not so please hand wash only. Care instructions are including with each order.



How will my product be shipped?

We use United States Postal Service for shipping & tracking.



What type of designs are available?

If you can dream it we can create it! From sports to cartoons, we offer all types of designs based on your needs. Your designer will discuss the options with you when you place a custom order.